Return & Refund Policy
Last Updated: June 2026
We want you to be satisfied with your purchase.
Returns
Returns are accepted within 15 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
Customized or personalized products cannot be returned unless they arrive damaged or defective.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Contact
For return requests and support:
sales@eyewearstands.com