Privacy Policy

Information We Collect

• Contact and shipping details such as your name, email address, phone number, billing address, and delivery address.
• Order details such as purchased products, selected colors, quantities, prices, discounts, and order status.
• Payment confirmation details provided by our payment processor. We do not store full card numbers.
• Messages you send to us through contact forms, email, or customer support channels.
• Basic technical information such as IP address, browser type, device information, and pages visited.

How We Use Information

• To process orders, payments, shipping, returns, refunds, and customer support requests.
• To send order confirmations, service messages, and responses to your inquiries.
• To maintain site security, prevent fraud, debug errors, and improve our store experience.
• To comply with tax, accounting, legal, and regulatory obligations.

Payments

Payments are processed by Stripe or another secure payment provider. Your card details are handled directly by the payment processor and are not stored on our servers.

Sharing Information

We share information only with service providers needed to run our business, such as payment processors, shipping carriers, hosting providers, analytics tools, professional advisors, and authorities when legally required.

We do not sell your personal information.

Cookies

We may use cookies and similar technologies to keep the site working, remember cart/session data, measure performance, and improve the shopping experience.

Essential cookies support the cart, checkout, security, and language preferences. Optional cookies are used only after consent, and you can change your choice from Cookie settings in the footer.

Data Retention

We keep order, account, and communication records for as long as needed to provide services, resolve disputes, comply with legal obligations, and maintain business records.

Your Choices

Depending on your location, you may request access, correction, deletion, or restriction of your personal information. You may also opt out of non-essential communications where available.

International Visitors

If you visit our site from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

Contact

For privacy questions or requests, contact us at:
sales@eyewearstands.com